For most dealerships, vehicle sales get the attention, but fixed operations pay the bills. Industry data from the National Automobile...
Automotive Sales & Customer Care
Loookit can be used in a variety of situations on a dealership lot, from after-hours sales enablement to customer care and inquiries. Every conversation can be started seamlessly without an app to download, connecting customers directly to sales agents who have access to a variety of tools.
Knowledgebase Access
Dealers and agents have access to a custom knowledgebase that can include everything needed for a customer interaction. Loookit includes LARA, an AI-powered assistant to help agents answer customer inquiries quickly.
Sales Enablement
Salespeople on the floor can start or continue a conversation with Loookit with less friction. A customer can begin their interaction with a QR code, allowing the sales team to begin conversations anywhere, anytime.
Customer Care
Customers can share live video, receive guided help, and more with a range of built-in tools in Loookit’s browser-based platform. The agent has access to an AI assistant, dealership resources, and can schedule appointments during live chat.
Use Cases for Automotive Dealerships
Read about the different use cases for the Loookit platform for your dealership.
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