An informational look at why app users still need human help, how live app guidance changes the support experience, and what enterprises can learn from a long-running insurance deployment.
From the Loookit blog...
Try Loookit Free for 30 Days: No Setup, No Hassle, No Credit Card Required
Try Loookit free for 30 days. No downloads, no setup, no hassle. See how quickly your team can start connecting with customers and colleagues, with help every step of the way.
Introducing Loookit’s New Plans: Team, Business, and Enterprise
Loookit’s new Team, Business, and Enterprise plans make it easy to bring remote visual collaboration to organizations of any size. Here’s what each plan offers and how to get started.
Survey: 9 in 10 Car Buyers Plan to Visit a Lot Before They Buy
Here's something that might surprise you: in a world of online configurators, virtual test drives, and app-based financing, 91% of car...
Five Ways Dealerships Can Increase Repair Revenue
For most dealerships, vehicle sales get the attention, but fixed operations pay the bills. Industry data from the National Automobile...
Podcast: Loookit at the Arcade
What do arcade cabinet repairs, industrial machinery, and airline maintenance have in common? They all involve complex technical problems...
Turning Lot Walkers Into Real Conversations
For many auto dealers, the busiest moments on the lot are also the quietest. Evenings, weekends, and holidays bring steady foot traffic,...
Visual Support Is Becoming the New Normal
As companies continue to invest in smarter, cloud-ready operations for 2025 and beyond, remote support technologies are rapidly moving...
Reinventing Remote Support: Inside Loookit’s Vision for Seamless Collaboration
In a recent video conversation, Jon Franks sat down with Nagesh Challa and Rao Gobburu, the founders of Loookit Remote Assistance, to...