From Test Drive to Trade-In: How Remote Support Can Guide the Entire Car Buying Journey
Buying a car is one of the most significant purchases [...]
Rethinking Remote Help: Why Visual Customer Support Makes Sense
Let’s say a customer just picked up their bike from [...]
5 Ways AI-Powered Customer Support Can Help Dealerships Stay Competitive
For many car dealerships, customer service can be a challenge. Unlike [...]
The Future of Customer Support: AI That Empowers, Not Replaces
For years, companies have pursued automation in customer support, hoping [...]
Top 5 Trends in Customer Communication Technology for 2025
The world of customer communication technology is evolving at lightning [...]
The Next Chapter in Air Travel Customer Service: How Technology is Bridging the Gap
In 2022, I reflected on a personal journey that highlighted [...]