Customer
Engagement

Collaborative Customer Engagement Exchanges

Loookit provides a complete set of rich content interactions and exchanges that can be initiated on-demand via phone call, chat, or web link. No data is stored unless explicitly requested.

audio

Audio

video

Live HD video

cobrowsing

Co-browsing with multiple cursors

exchanges

Document
exchanges

The Loookit Platform

Multiple ways to engage

Loookit can be initiated by a URL or QR code provided in a text message, email, or by a ChatBot with routing instructions embedded to get the customer connected with the right person who can help.   

Ephemeral

No customer interactions are retained unless explicitly specified, to ensure the confidentiality of exchanges.

Recordings

As required, customer interactions in Loookit can be recorded in whole or in part.

APIs for integration

All Loookit components are accessible by APIs and can be integrated into mobile apps, social apps, chatbots, and customer care applications.

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our video

Take a test
drive.

Contact us to schedule a free trial of the Loookit engagement system.