Buying a car is one of the most significant purchases a person will make—and it's rarely a quick decision. From initial browsing to final...
From the Loookit blog...
Rethinking Remote Help: Why Visual Customer Support Makes Sense
Let’s say a customer just picked up their bike from a tune-up. A day later, something feels “off.” They don’t know if it's the gear shift,...
Five Ways AI-Powered Customer Support Can Help Dealerships Stay Competitive
For many car dealerships, customer service can be a challenge. Unlike large franchise dealerships with dedicated sales teams and marketing...
Loookit Announces LARA: AI-Powered Assistant to Supercharge Customer Support
FOR IMMEDIATE RELEASE Loookit Introduces LARA: A Practical AI Assistant for Customer Support Teams Cupertino, CA – February 20, 2025 –...
The Future of Customer Support: AI That Empowers, Not Replaces
For years, companies have pursued automation in customer support, hoping to reduce costs and improve efficiency. Chatbots, self-service...
Top 5 Trends in Customer Communication Technology for 2025
The world of customer communication technology is evolving at lightning speed. As we enter 2025, businesses are increasingly adopting...
The Next Chapter in Air Travel Customer Service: How Technology is Bridging the Gap
In 2022, I reflected on a personal journey that highlighted the value of seamless customer support during air travel. A simple QR code at...