Special Offer for Shopify Users

Start for free, then keep using Loookit for $1/month for three months.

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Increase Sales Interactions

Turn browsers into buyers with live, browser based video chat. Show off products in real time, answer questions on the spot, and guide shoppers all the way to checkout without ever leaving your Shopify store.

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Handle Returns & Exchanges

Cut down on costly returns by seeing the issue firsthand. A quick video session lets your team verify damage, walk customers through a fix, or approve an exchange immediately, saving time for everyone and keeping more revenue in your store.

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Provide Customer Support

Give Shopify shoppers the kind of help they would get in a physical store. Launch a Loookit session from your website or a QR code on packaging, then walk customers through sizing, setup, or troubleshooting with live video and screen sharing. No app download required.

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Returns Are a Two-Part Problem. Loookit Helps With Both.

Returns are both an operational problem and a prevention problem. Here’s how Loookit’s live, browser based video helps Shopify merchants handle returns faster and cut down on the avoidable ones.

Bringing Live Human Guidance Into Mobile App Support

An informational look at why app users still need human help, how live app guidance changes the support experience, and what enterprises can learn from a long-running insurance deployment.

Try Loookit Free for 30 Days: No Setup, No Hassle, No Credit Card Required

Try Loookit free for 30 days. No downloads, no setup, no hassle. See how quickly your team can start connecting with customers and colleagues, with help every step of the way.

Built by Waaagu, Inc. in Silicon Valley

Loookit is built and supported by Waaagu, Inc., a Silicon Valley software company focused on making remote visual support effortless. Loookit runs instantly in the browser, so Shopify merchants of any size can add live, face to face support without any engineering lift.

Used by Global Companies in Japan and Abroad

Loookit already helps businesses across a range of industries in Japan and other markets connect with their customers in real time. Now Shopify merchants can bring that same live, face to face connection to their own online stores.