by Rao Gobburu | Dec 20, 2022 | Blog, Customer Assistance, Travel
Joan, a spry older individual, can’t wait to see her first grandson. If a redeye with connections will get her there today, then so be it. But travel is not always smooth. Occasionally there are hiccups. And you appreciate the help in smoothening them out Agent:...
by Nagesh Challa | Dec 20, 2022 | Blog, Customer Assistance, Manufacturing
QR Codes & Loookit Enabling Digital Transformation for Customer Assistance The QR or Quick Response code has come a long way. Denso invented QR codes in 1994 to overcome limitations of the linear bar code where information is encoded only in one direction and thus...
by Writing Contributor | Nov 1, 2022 | Blog, Customer Assistance, Travel
The COVID-19 pandemic has affected every industry, and perhaps travel more than any other. For the last two years, opening travel restrictions has been seen as a promise of normalcy. So, it was with great anxiety my family considered accompanying my aging mother to my...
by Writing Contributor | Mar 10, 2021 | Press Releases
LOOOKIT to be integrated into Fujitsu’s Fineplex platform for remote sales and customer support Fujitsu Limited Press Release Cupertino, Calif. March 10, 2021. Waagu today announced that Fujitsu, the leading Japanese information and communication technology company,...
by Writing Contributor | Mar 8, 2021 | Press Releases
2021年3月8日 富士通株式会社 ブラウザのみでオンライン接客を実現する「Finplex eXcloser」を提供開始 アプリ不要で容易に接続でき、対面に近い感覚でのコミュニケーションを実現 当社は、ブラウザのみで簡単にオンラインコミュニケーションが始められ、幅広い年齢層の人に対して非対面で商品説明や契約確認などが行えるサービス「FUJITSU Finplex オンライン接客サービス eXcloser（以下、Finplex eXcloser（フィンプレックス...
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