by Jon Franks | Mar 2, 2026 | Blog
For most dealerships, vehicle sales get the attention, but fixed operations pay the bills. Industry data from the National Automobile Dealers Association consistently shows that service and parts account for roughly 45 to 50 percent of a dealership’s gross profit,...
by Jon Franks | Jan 23, 2026 | Blog, Featured
What do arcade cabinet repairs, industrial machinery, and airline maintenance have in common? They all involve complex technical problems that are hard to diagnose without seeing the issue firsthand. In our latest webinar, Loookit President and CEO Nagesh Challa and...
by Jon Franks | Jan 9, 2026 | Blog, Featured
For many auto dealers, the busiest moments on the lot are also the quietest. Evenings, weekends, and holidays bring steady foot traffic, yet too often those visitors leave without ever speaking to a salesperson. They browse, compare, take photos, and then disappear....
by Writing Contributor | Dec 4, 2025 | Blog
As companies continue to invest in smarter, cloud-ready operations for 2025 and beyond, remote support technologies are rapidly moving from nice-to-have to essential. According to recent industry analyses, demand for remote access and support capabilities is surging,...
by Writing Contributor | Nov 4, 2025 | Blog, Videos
In a recent video conversation, Jon Franks sat down with Nagesh Challa and Rao Gobburu, the founders of Loookit Remote Assistance, to explore how their browser-based platform is reshaping the way organizations provide remote visual assistance and customer guidance....
by Writing Contributor | Aug 18, 2025 | Blog
We’re excited to share the very first episode of the Loookit podcast, now available on Spotify. This opening episode gives an overview of what Loookit is, why we built it, and the story behind how it came to life. Loookit was created to make customer support simple,...
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