LOOOKIT to be integrated into Fujitsu’s Fineplex platform for remote sales and customer support
Fujitsu Limited Press Release
Cupertino, Calif. March 10, 2021. Waagu today announced that Fujitsu, the leading Japanese information and communication technology company, will incorporate Waagu’s LOOOKIT service into a new service, Finplex eXcloser, for sale in the Japanese market, initially targeting the Insurance and Financial sectors in Japan.
Addressing the global Digital Transformation (DX) market, LOOOKITis a web-based service that provides Companies a collaborative customer engagement platform for on-demand, rich content, web, and mobile customer interactions. LOOOKIT enables the shift from the traditional face to face meetings to remote and online communications in the Insurance and Finance sectors in Japan.
“Based on the design, capabilities and architecture, we have selected LOOOKIT for this important market segment in Japan. To support remote sales activities, Fujitsu aims to provide a communication platform service that customers can use seamlessly, regardless of their device or application. We additionally plan to integrate the Finplex eXcloser offering with Fujitsu’s leading edge technologies to better grasp customer trends and help them to become more connected. We ultimately aim to leverage the strengths of both parties to enhance the Service and deliver a successful new business opportunities for the Japanese market.” said Takuma Okuda, Senior Director of the Financial Services Systems Unit in the Digital Business Division of Fujitsu.
“As enterprise customers go through Digital Transformation (DX) globally, Japan is a very important market for Waagu. We are thrilled with the partnership with Fujitsu and are very fortunate in having such a strong partner in Japan.” Said Nagesh Challa, CEO of Waagu Inc. “Waagu intends to enhance the LOOOKIT service further by leveraging Fujitsu’s deep insight and understanding of the Japanese market.”
Based in Cupertino, California, Waagu was co-founded by repeat entrepreneurs Nagesh Challa, CEO and Rao Gobburu, CTO. Waagu’s collaborative platform, LOOOKIT, is built with a flexible architecture and API’s, and is suitable for a wide variety of customer interactions using only browsers on any device. LOOOKIT® is a registered trademark of Waagu.